Showing posts with label employees. Show all posts
Showing posts with label employees. Show all posts

Tuesday, September 20, 2011

Workplace bullying is no bull

"The nice thing about teamwork is that you always have others on your side"- Margaret Carty

Bullying doesn't just affect our kids! We found this great article about workplace bullying that we thought was a great read.... A lot of good information an how to handle it in your own workplace.
The direct link to the article can be found here. Or just scroll down :)  

We pride ourselves on creating a happy, healthy work environment for our staff here at In S.T.E.P.P.S. It plays a huge role in company/office morale which directly effects job performance and the quality of services we are able to provide.

Let us know what you think!

The Anti-Bully Blog

Workplace bullying is no bull

The playground isn't the only place where you'll run into bullies. Internet bullying has led to suicides. Office bullying is on the rise, and it's a deal-killer no matter what business you're in.

If you think people outgrow bullying behavior just because they get older, think again. Bullies come in all ages, shapes and sizes - and on all rungs of the corporate ladder.

Remarkably, bullying in the workplace is among the leading reasons for employees to seek other employment. Even more remarkably, most don't list bullying as the reason they quit.

Instead, they suffer in silence and take their talents elsewhere.

And “suffer” they do. Scholars at The Project for Wellness and Work-Life at Arizona State University found “workplace bullying is linked to a host of physical, psychological, organizational, and social costs.” Their research indicated that stress is the most predominant health effect associated with bullying in the workplace: “Stress has significant negative effects that are correlated to poor mental health and poor physical health, resulting in an increase in the use of ‘sick days' or time off from work.”

Can any company afford that?

In a CareerBuilder survey of over 5,600 full-time employees, 27 percent of workers said they have felt bullied in the workplace. Most of them didn't confront the offender nor report the abusive behavior. What form did the bullying take? Workers gave these examples:

• Comments were dismissed or not acknowledged: 43 percent.

• Falsely accused of a mistake: 40 percent.

• Needlessly harsh criticism: 38 percent.

• Forced into doing work that wasn't really part of the job: 38 percent.

• Held to different standards and policies from those of other workers: 37 percent.

• Made the focus of gossip: 27 percent.

• Boss yelled at me in front of co-workers: 24 percent.

• Belittling comments during meetings: 23 percent.

• Others taking credit for work: 21 percent.

Does any of this sound familiar?

Management is responsible for keeping the workplace free of sexual, racial or other forms of harassment and inappropriate behavior. If an issue is reported, reasonable action should

follow. Unfortunately, sometimes the manager is the bully. If that manager has a manager, the victim needs to go to that level. They might be doing the company a huge favor by exposing the reason why so many good people in that department are heading for the hills.

The victims of bullying have to take responsibility - it's not safe to assume anyone else is aware of the bullying if they don't report the problem. Bullies are notoriously sneaky. They pick and choose their targets carefully. But that doesn't mean you're helpless to do anything if you're a victim.

Take charge by following these guidelines:

• Recognize bullying when it occurs. Mild teasing or isolated comments, even if they're inappropriate, don't necessarily constitute harassment under the law. Stand up for your rights by all means, but remember that harassment is more than just behavior that's unwelcome. Technically, it's behavior that discriminates against gender, race, national origin, or some other legally protected characteristic.

• Study your policy. Most organizations have written policies that don't just prohibit harassment but spell out the steps to take if an employee feels uncomfortable. Check out the procedures for reporting unwelcome incidents to be sure you don't miss any options.

• Speak up to the harasser. Your first step should be to tell the person that his or her behavior, comments or requests aren't welcome. In some cases the matter may end there. But don't hesitate to inform management if you can't comfortably confront the other person on your own.

• Document the behavior. Most important of all: Take notes describing each incident to keep details fresh in your memory. This will add credibility to your claim. And keep a record of your conversations with management concerning the problem.

• Inform management. Follow the procedure for reporting harass¬ment to the proper person. Your own manager is usually the person to start the process with, but if your manager is the one harassing you, you'll have to go up the ladder to reach the right authority. Document your efforts to report the behavior — dates, times, what was said, and so forth.
Mackay's Moral: If you're being bullied, take the bull by the horns before there's a stampede.

Wednesday, April 27, 2011

IN STEPPS' Stars!


Hello, All!
Happy Spring! What amazing weather we are having here in Orange County!
Wow! Are we really in the last week of April?? If you're like us... you're finding it hard to believe this year is passing so quickly. Before you know, it's going to be Summer and time for Social Skills and Lego Camp! Be sure to sign up for all the exciting events IN STEPPS has coming up, if you haven't already. :)

Speaking of time flying, we wanted to take a moment and brag a little bit. We have had such an amazing year so far and have had so many wonderful opportunities to offer our families and community. In addition to these programs, we have a staff that we could never have dreamed! Our team of directors, supervisors, parent consultants, and therapists is impossible to beat and boy, are we counting our lucky stars!!!

We wanted to take a moment and share some amazing feedback we've gotten and spotlight a few of the outstanding staff members here at  IN STEPPS.
They are truly "A STEPP ABOVE!"

So! Without further aideu ...

...Drumroll...

Please meet Kelli H., Kim K., Kimberly M., and Nicole H!
These ladies are incredible and have contributed SO much to our company. Each of them offer an abundance of dedication, creatitiviy, and enthusiasm that make them such an imporant part of the services we offer.

Kelli H.




Kelli has been with us since the beginning. She has grown so much and has truly made an enormous difference in the lives of the families she has worked with. This May, Kelli will be heading off to USC to get her graduate degree in O.T. (Occupational Therapy). As sad as we are to see her go, we are SO proud of her and wish her nothing but great success.

Here is a note from one of Kelli's supervisors about what an amazing job she has done....


"Hi Yvonne,
I just wanted to take some time to tell you how amazing Kelli has been doing on the cases I work with her on. Her PRT looks fantastic and the kids are making SO much progress working with her. She responds well to feedback and immediately implements any suggestion I give her. She keeps me informed of any issues or struggles and does very well troubleshooting when I am not there for supervision. On top of her skills, Kelli has also shown a great amount of flexibility.  She has been an asset to each team she is on and I really enjoy working with her!


-Lindsey"

Good luck Kelli, you will be missed!

Kim K.

Kim is awesome! She has learned so quickly and contributes so much to each team she is on. The kids love her, and it's no wonder! She is fun, energetic, and provides great PRT sessions! 

One of our supervisors had this to say about Kim:

"Let me just tell you how wonderful it is to work with Kim K. She does an amazing job with any age group but I really feel liker her niche is the early start group. She's fantastic at coming up with age appropriate replacement behaviors.  She's silly, fun and motivating and she always has a plan.  The kids adore her!  Also, she's great at thinking on her toes and taking feedback and applying it. It's such a pleasure to work with Kim!

-Nicole"

Way to go, Kim! We appreciate you so much!

Kimberly M. & Nicole H.


Kimberly


Nicole

And finally, we would like to sing the praises of two of our incredible supervisors! Kimberly and Nicole.... Wow, what can we say? You both have gone above and beyond what has been required of you and have contributed so much to each family you have worked with. Your knowledge, experience, and commitment have set you apart and we think we speak for everyone when we say: THANK YOU! We hope you know what an important part of IN STEPPS both of you are.

One of our therapists, John, wrote this eloquent and sweet email about you and IN STEPPS and we just HAD to share it with everyone :) 

"Yvonne,
Just wanted to let you know how awesome I think the new office is. Besides the floor plan layout, which I think is A+, I'm really enjoying the unifying/camaraderie feeling I get every time I spend time in the office. Whether it's a high 5 in passing or the ability to ask a supervisor a quick question or pick their brain on a certain topic while they are attempting to relax and eat lunch, the office is providing a great team atmosphere that I think is really encouraging and helpful.
I also wanted to let you know what great supervisors Kimberly and Nicole are.
Kimberly was my very first supervisor so I have a special little place in my heart for her. She has helped me grow and progress as a therapist so much. She does a really great job of modeling the improvements or changes she wants you to make after explaining them. She doesn't just tell you, she shows you, and she is really good at providing more than one example and showing different ways to make the changes. She also draws from her past experiences as a therapist, which makes me feel like she could totally relate and understand any concerns or problems I have because she has been in my exact shoes before.

Nicole is sunshine. She is contagiously upbeat and positive and not in an annoying "Richard Simmons" kind of way. She does an excellent job making each client/case feel like a team effort.   It's never "John, you need to do such and such" it's always "We need to do such and such" or "let's change how we are going to target such and such goal".  She is able to establish a team approach because she is so supportive. Any comment or concern I've expressed has always been given her full attention. She listens. Several times I've called her after a late session and she has always picked up and made time to talk about a kiddo, answer endless questions, or listen to me detail some awesome moment a kiddo had that day.  Any time I get frustrated, need to vent, or have a concern she is always there to listen and gives great advice and suggestions.  Another thing I really appreciate about Nicole is how encouraging she is of me and my personality as a therapist. I always feel like she wants me to be my best therapist self.
I could go on and on about both but I won't.  You already know how rad they are. They both do one thing I REALLY appreciate as a therapist. They are just as specific with their praise as they are with their criticism/suggestions.  I can't explain how much it means to me that they do this but they both do it so well and I'm glad they do.

Last, I'd love to be a part of/work any of the activities we are going to be having in the future. If you think I'd be a good fit for any of them then count me in. Lego Camp is definitely right up my alley.

Glad to be here,
John


Thanks, John! We couldn't have said it better. Kimberly & Nicole: You rock!!!! :)

To our IN STEPPS Families:

If you have any positive and encourgaing words of feedback for the staff that you have had on your team, or just want to share your experience with IN STEPPS... please send us an email. We would love to hear from you!  Your words are what mean the most to us, as you and your family are the reason we all do what we do! :)

Until next time! ....

-IN STEPPS